Privacy Policy
How Autovynes Ltd collects, uses and protects your personal information.
Draft for review. This policy is a starting template. Items in [brackets] need Autovynes Ltd’s confirmed details, and the whole text should be reviewed by a qualified legal adviser before launch.
Last updated: [date]
Who we are
This website is operated by Autovynes Ltd ([company number]), [registered address]. We are the controller of the personal data described here. Contact us about privacy at info@autovynes.ltd.
Information we collect
- Orders: name, billing and delivery address, email, phone number, items ordered and payment status. Card details are handled by our payment provider and are not stored by us.
- Accounts: if you create one, your login details, saved addresses and order history.
- Enquiries: the details you send through our contact form or by email, including vehicle information.
- Technical data: IP address, browser and device information in server logs, and cookies as described in our Cookie Policy.
How and why we use it
- To process and deliver orders, handle returns and provide customer service (performance of a contract).
- To answer enquiries and check fitment (legitimate interests, or steps before a contract).
- To keep records required by law, such as tax and accounting records (legal obligation).
- To understand how the site is used through analytics, only if you accept analytics cookies (consent).
- To keep the site secure and prevent fraud and spam (legitimate interests).
Who we share it with
We share personal data only as needed to run the store: our website host (Hostinger), payment providers [names once configured], delivery carriers [names once configured], email delivery services, and professional advisers or authorities where the law requires it. We do not sell personal data.
International transfers
[Describe any transfers outside your jurisdiction and the safeguards used, once providers are confirmed.]
How long we keep it
Order records: [retention period, e.g. as required by tax law]. Enquiries: [retention period]. Accounts: until you ask us to delete them, subject to legal retention duties.
Your rights
Depending on where you live you may have the right to access, correct, delete or restrict use of your data, to object to processing, to data portability, and to withdraw consent at any time. To make a request, email info@autovynes.ltd. You can also complain to your data protection authority [name of authority, e.g. the ICO in the UK].
Security
The site is served over HTTPS. Access to customer data is limited to the people who need it to run the store.
Changes
We will post any changes to this policy on this page with a new date.